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CUSTOMER SERVICE OPEN MONDAY - SATURDAY 08:00 HRS TO 18:00 HRS

 


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100% MADE IN GREAT BRITAIN
WORLD CLASS LUXURY PIECES
SUPPORTING ARMED FORCES CHARITIES
FOUNDED AND STAFFED BY VETERANS
LOWEST ENVIRONMENTAL IMPACT

RETURNS

If you are not happy with your Patria product you can return it to us for a refund. 

We cannot exchange products because we carry no stock. 

The item must be unworn and undamaged and returned in the original packaging.  It must be in a resalable condition.  We particularly recommend you try shoes on a carpeted surface to avoid any damage to the soles.

21 days (Europe / UK).

Returns received outside these time limits will be considered for a credit note only and will not be eligible for a refund.

All Patria products are shipped with a returns label. 

 

UK / EU Returns

Items MUST BE RETURNED WITHIN 21 days (Europe excluding UK).

We use the Royal Mail’s Tracked Returns Service® which allows customers to send packages back to us from 11,500 Post Office® branches.  This service is free to our customers.

 

Returns Form

Please complete the Returns Form enclosed with your order as this will help speed up the refund process.  You are entitled to a refund within 30 days of returning your item. Any comments regarding the reason for return are greatly appreciated.

Patria cannot be held responsible for returned items that do not reach us.

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